Roster Support Lead - Band 7 - London

Roster Support Lead

Band: 7
Location: Queen’s and King George Hospitals
Specialty/Department: Corporate Nursing
Accountable to: Director of Nursing
Responsible to: Associate Director – Nursing Workforce Hub

About the Trust

We are looking for a Roster Support Lead to join our energetic and dedicated team at Barking, Havering, and Redbridge (BHR) Trust, encompassing King George Hospital and Queen’s Hospital. Both locations boast modern, state-of-the-art facilities and offer exceptional learning and development opportunities for all clinicians.

King George Hospital, located in Goodmayes, is easily accessible and renowned for providing excellent services to the Barking and Redbridge community. Queen’s Hospital in Romford, Essex, is a large acute hospital featuring a hyper-acute stroke unit, birthing centre, 16 operating theatres, and a specialist neuroscience centre.

Job Purpose

As the Roster Support Lead, you will lead the implementation of our safe staffing policy across the organization, ensuring high-quality governance in workforce planning and operational delivery. You will guide ward Sisters/Charge Nurses and Matrons on optimal rostering practices and be responsible for reporting key metrics related to roster management, safe staffing practices, and workforce safeguards.

Key Responsibilities

  • Safe Staffing Practices: Collaborate with clinical teams to implement safe staffing practices according to national guidelines, including those from the National Quality Board.
  • Rostering Improvements: Lead efforts to enhance roster practices, efficiencies, and compliance.
  • Systems and Processes: Ensure effective systems and processes are in place for efficient rostering across all clinical areas.
  • Staff Support and Training: Provide support, coaching, and training for staff in effective roster management and use of electronic rostering systems.
  • Communication and Coordination: Promote communication and collaboration between clinical areas and the central nursing workforce hub.
  • Risk Management: Assist senior staff in managing risks related to safe staffing levels and contribute to the Trust's safe staffing plan and roster forecasting.
  • Policy Review: Participate in reviewing rostering and safe staffing policies to ensure compliance with current standards.
  • Data Analysis and Reporting: Analyze and report data related to rostering practices, offering insights for continuous improvement.


  • Internal: Chief Nurse, Director of Nursing, Associate Director – Nursing Workforce Hub, Lead Nurse – Safe Staffing, Senior Nurses – Safe Staffing, Directors of Nursing, Matrons, Senior Sisters/Charge Nurses, Nursing and Midwifery staff, Rostering Team, Workforce Information Team.
  • External: Patients, Roster system suppliers, Network Partners.

General Responsibilities

  • Compliance: Maintain continual compliance with CQC standards and outcomes.
  • Professional Development: Uphold clinical and professional credibility, staying current in practice and meeting professional body requirements.
  • Confidentiality: Ensure confidentiality in all communications and data handling.
  • Health and Safety: Follow Health and Safety regulations to promote a safe working environment.
  • Infection Control: Adhere to infection control policies to maintain a safe, infection-free environment.
  • Sustainability: Support the Trust’s sustainability vision by minimizing environmental impacts and promoting healthy, sustainable practices.

Important Requirements:

  • NMC Registration
  • At least 6 months NHS experience in that last 3 years
  • Previous A+E experience.
  • Robust clinical knowledge, strong initiative, and a proactive approach to work
  • Excellent communication skills, both written and verbal
  • Honesty and integrity, and a caring patient-centred approach

Our Bank Staff Nurses are invaluable to us, so to reward their devotion and hard work, we offer them the following benefits:

  • Access to free Bank Partners Core Skills training
  • Weekly salary
  • Opportunity to manage shift with online timesheet
  • Priority of shifts over all agency workers
  • Competitive pay

Apply now to join our dedicated team and make a significant impact on patient care and workforce efficiency at the BHR Trust.

Bank Partners is an employment agency/employment business (as defined by the Conduct of Employment Agencies and Employment Businesses Regulations 2003) and is acting on behalf of its client in relation to this vacancy.