Kingston Hospital NHS Foundation Trust - Frequently Asked Questions
Barts Health NHS Trust - FAQ
Explore our FAQ page at Kingston Hospital NHS Foundation Trust - Staff Bank, your go-to resource for prompt and straightforward answers. This section is tailored for everyone – whether you're just starting, already part of our staff bank, or thinking about joining us. Our FAQs cover a wide range of topics to help you find the information you need efficiently.
Joining or Leaving the Bank
- How do I Join as a Substantive Employee?
- How do I join if I have left my Substantive role but want to stay on the Bank?
- How do I Join as an Agency Worker?
- What is the process if my Tax Code is incorrect?
- What should I do if I have been paid incorrectly?
- What should I do if I have not received my payslip?
- How do I request sick pay as a bank only candidate?
- Who should I contact if I have questions about my Tax/ NI / Student loan deductions?
- How do update my bank account details?
- Who do I contact if I am not able to update my bank account details on ESR?
Booking or Cancelling Shifts
- How do I book a shift?
- How do I cancel a shift?
- What should I do if my shift has not been finalised?
- How can I recommend a healthcare professional to join a bank?
- How long does the application process take?
- How will I be updated on the status of my application?
- Where can I find the current open vacancies?
- How will I know if one of my compliance documents is due to expire?
Need More Help?
Should you have any further questions or need more detailed information, our dedicated team is ready to assist. Please feel free to reach out to us either by visiting our Contact Us page or by calling us at 020 7959 1119. We appreciate your contribution to the Kingston Hospital NHS Foundation Trust Staff Bank and are here to support you at every step.