Portsmouth Hospitals University NHS Trust - Frequently Asked Questions | Bank Partners
Barts Health NHS Trust - FAQ
Explore our Frequently Asked Questions page at Portsmouth Hospitals University NHS Trust - Staff Bank, where you'll find straightforward and dependable answers. Ideal for new joiners, current staff bank members, or those thinking about joining, our FAQs provide thorough coverage of various topics to assist you in quickly locating the information you require.
Joining or Leaving the Bank
- How do I Join as a Substantive Employee?
- How do I join if I have left my Substantive role but want to stay on the Bank?
- How do I Join as an Agency Worker?
- What is the process if my Tax Code is incorrect?
- What should I do if I have been paid incorrectly?
- What should I do if I have not received my payslip?
- How do I request sick pay as a bank only candidate?
- Who should I contact if I have questions about my Tax/ NI / Student loan deductions?
- How do update my bank account details?
Booking or Cancelling Shifts
- How do I book a shift?
- How do I cancel a shift?
- What should I do if my shift has not been finalised?
- What should I do if I can't submit my timesheets?
- How can I recommend a healthcare professional to join a bank?
- How long does the application process take?
- How will I be updated on the status of my application?
- Where can I find the current open vacancies?
- How will I know if one of my compliance documents is due to expire?
Need More Help?
Should you need more information or face any issues, our team is always here to provide assistance. For further help, please reach out to us. You can find our contact information on the Contact us page or by calling 020 7959 1119.
We value your role in the Portsmouth Hospitals University NHS Trust Staff Bank and are committed to offering support throughout your journey with us.