Moorfields NHS Trust is looking to appoint a temporary Band 4- Deputy Team Leader to their staff bank to start as soon as possible. The role is for roughly 4 months or longer.
Full Time- 37.5 hours per week (Monday- Friday) roughly for 2-3 months with a possible extension
Working alongside the Team Leader, to ensure that an efficient and caring service is provided to all patients within the relevant sub-specialty clinics and services you are responsible for.
The post holder will assist the Team Leader in directly managing the outpatient clinic co-ordinators allocated to their sub-specialties.
To deputise for Team Leader to ensure service continuity when they are absent.
To provide a professional, comprehensive and efficient reception and administration service to the Trust’s outpatient clinics.
To promote a positive image of the Trust’s outpatient services through the provision of excellent customer service to patients, relatives/carers and external stakeholders, demonstrating a commitment to putting patients first.
To be responsible for ensuring high standards of data entry and quality are achieved and sustained across all services, in both paper and electronic record-keeping.
To ensure adherence to the Trust’s Access Policy at all times.
Book all transport and interpreting services, ensuring that any specific requirements are communicated in a timely manner
Experience of working in a busy and demanding customer/patient facing role
Experience of supervising/managing a team and effective staff management
Experience of working in a multi-disciplinary team
Experience of working with the NHS
Bank Partners is an employment agency/employment business (as defined by the Conduct of Employment Agencies and Employment Businesses Regulations 2003) and is acting on behalf of its client in relation to this vacancy.