Audiology Administrator and School Hearing Screener - Band 3
Hounslow & Richmond Community Healthcare Trust are currently searching for a dedicated Audiology Administrator and Hearing Screener to work to support their screening service for reception aged children across 47 schools in the Hounslow Borough.
The successful candidate will be offered training, equipment and supplies, and be able to work a minimum of 24 hours a week into next summer and possibly beyond.
HRCH provides community health services for around 523,000 people registered with GPs in the London boroughs of Hounslow and Richmond. The Trust currently employ around 1,300 people, who work across a wide range of health centres, hospitals, GP surgeries, children’s centres, local council facilities and in community settings – including in people’s homes. This helps people across the community to stay well, manage their own health with the right support and avoid stays in hospital.
- To carry out hearing screening in Primary Schools for reception aged children and hearing re-tests for all schools as per the trust and departmental guidelines.
- To visit the school at the scheduled time and liaise with the school secretary to collect class lists for children to be screened.
- To set up and calibrate the screening equipment as per local guidance.
- To document the school screening results on the departmental database and arrange appropriate follow up if required as per local school screening guidance.
- To report any issues immediately with the line manager or senior member of staff.
- To inform parent/guardian of the outcome of hearing screening results as per departmental protocol.
- To be responsible for data entry utilising both paper and computer based data entry systems.
- To support Audiologists in clinic to carry out Visual Re-enforcement Audiometry as the second tester.
SERVICE DELIVERY RESPONSIBILITIES
- To provide reception cover to the Children’s reception area.
- To work within the Audiology team carrying out duties using the prioritised system and guidance from the Lead Administrator and Team leader.
- Schedule school screen visits in collaboration with school administrators.
- Send out appropriate parental consent letters to the school in order for them to be distributed to the parents in time. Collect any non-consent letters.
- To ensure children are not screened if the parent declines consent.
- Give out letters to the school administrators so that they co-operate in providing the necessary help for the smooth running of the school screening programme.
- To prioritise and respond to telephone enquiries and correspondence via telephone, email or in writing on behalf of the service, using own initiative.
- To maintain efficient manual and electronic filing and retrieval systems within the Audiology department as required.
- To assist where appropriate in the maintenance and generation of clinical records.
- Registering clients on AuditBase (Audiology specific patient management system).
- Make phlebotomy appointments using SystmOne and manage the rebooking and cancelling of the appointments.
- Use of other patient management system such as SystmOne, S4H and NHS Spine to effectively keep patient records up to date.
- Use patient management systems (e.g. AuditBase) and contact parents to arrange or amend appointments as soon as possible following 6 weeks diagnostic targets (NHSP target < 4weeks).
- To type medical reports, relevant correspondence and documents as required for the Paediatrician following investigations into patients’ hearing loss.
- To provide departmental staff with administrative and clerical assistance, photocopying and word processing documents and mail distribution as required.
- To file and archive discharged patient records.
- To develop and maintain other administrative systems as needed, and contribute to overall service improvement and efficiency.
- To assist in Audiology meetings when required.
- To check Business Intelligence reports for any potential breaches and inform the relevant staff, comment on true breaches for the 6 weeks diagnostic target and other KPIs when requested.
- To monitor use of temporary hearing aids. Contact parents to check patient status in regards to ENT and request for hearing aids to be returned.
- To process incoming mail for the department.
- Organise interpreters when required.
- Contribute to discussions and provide feedback on screening programme, clinic schedule and administrative matters.
- Maintain waiting lists ensuring targets are met and provide waiting list data on a monthly basis to Clinical Service Manager.
Apply online now using our Virtual Assistant and one of our Recruitment team will be in touch!
Bank Partners is an employment agency/employment business (as defined by the Conduct of Employment Agencies and Employment Businesses Regulations 2003) and is acting on behalf of its client in relation to this vacancy.