Senior Assistant Technical Officer – Clinical Services - London

Moorfields Eye Hospital based at City Road are looking for Rotational Clinical Services Pharmacist to join their team. The post holder will assist in the provision of a safe and efficient patient focused clinical pharmacy service working as part of the main dispensary team.

Moorfields is the leading provider of eye health services in the UK and a world-class centre of excellence for ophthalmic research and education. Their clinical staff take great pride in providing high-quality care to their patients across their extensive specialist clinics, including their A&E department; Paediatric clinic; Retinal Therapy Unit; Cataract, Glaucoma, Genetics, Oracular Oncology departments; and many more.


To assist in the provision of a safe and efficient patient focused clinical pharmacy service in the Pharmacy dispensaries. The post holder will be working in a patient facing area as part of the dispensary clinical pharmacy team.

The post holder will work in conjunction with the Lead Pharmacy Technician for Clinical Services and the Senior Pharmacy Technicians to manage and coordinating workflow in the dispensaries, monitoring the quality of service provided and to actively promote the implementation of important Trust initiatives for out-patients services.



1. The post holder will provide support to the Pharmacy Technicians and Pharmacists in the Pharmacy dispensaries in accordance with relevant Standard Operating Procedures (SOPs).

2. To receive prescriptions from patients for dispensing 

3. Following a period of training and assessment, to undertake the assembly of medicines for individual out/inpatients. This will involve:

- Generating a label.

- Choosing the correct medicine from stock.

- Counting and packing the medicine.

- Preparing prescriptions for checking by a Pharmacist or Accredited Checking Pharmacy Technician.

4. To give out specific dispensed and checked medications with appropriate instructions to patients after appropriate training and assessment.

5. To support stock control within the dispensaries including ordering and receiving stock from Pharmacy stores and distribution and stock rotation.

6. To process prescription and over the counter payments where applicable.

7. To assist in ward stock top ups after appropriate training. This will involve:

- Visiting wards/departments and creating orders for stock medicine 

- Filling the order

- Entering issues on the computer

- Ensuring wards/departments receive their stock (via porter/courier) in a timely manner

8. To be involved in stock control for ancillary stock (e.g. bottles, bags and labels) in the Pharmacy dispensaries and ensure these are available in suitable quantities.

9. To ensure that all relevant Patient Information Leaflets (PILs) are photocopied and are always available.

10.To be involved in accurate stock control of medicines in the Pharmacy dispensaries and within clinical areas.

11.To maintain clean and tidy dispensing facilities and safe systems of work including expiry date checking and correct disposal of medications 

12.To undertake mandatory training.

13.To be responsible for the filing of prescriptions on a daily basis 

14.To undertake answering the telephone and dealing with queries where necessary, including liaising with other Pharmacy staff both at City Road and at Network sites.

15.To handle medicines returned from the wards/departments and patients, making the appropriate computer records, and disposing of unwanted/expired stock following Trust policies and departmental procedures and in accordance with national guidance and legislation.

16.To assist the Lead and Senior Pharmacy Technicians in receipt of medicinal stock from Pharmaceutical wholesalers when necessary.

17.To assist in the prompt matching process of all delivery notes, orders and invoices. 18.To book and arrange deliveries of medicinal stock to Moorfields Network sites.

18.To book and arrange deliveries of medicinal stock to Moorfields Network sites.

19.To arrange deliveries of medicines supplied on prescription to patients homes either by post or same day courier.

Important Requirements

  • Educated to GCSE standard or equivalent including Maths and English
  • BTEC or NVQ level 2 in pharmaceutical services or equivalent
  • Experience of working in a hospital Pharmacy
  • Medicines Management/Medicines Optimisation Experience
  • Ability to read, write and use the English language
  • Good clinical skills to analyse drug charts and prescriptions
  • Excellent communication and patient counselling skills
  • Excellent organisational skills and problem solving skills
  • Enthusiastic and motivated team player.
  • Flexible to working evening and weekend shifts if required


We are so grateful for the hard-work and commitment of our Staff Bank workers, so as a thank you we offer the following benefits:

  • Competitive pay
  • Priority of shifts over all agency workers
  • Access to free Bank Partners Core Skills training
  • Weekly salary
  • Opportunity to manage shifts with online timesheets


Bank Partners is an employment agency/employment business (as defined by the Conduct of Employment Agencies and Employment Businesses Regulations 2003) and is acting on behalf of its client in relation to this vacancy.