Welcome to BHRUT Staff Bank
A big welcome to the Barking, Havering & Redbridge Health Staff Bank. Whether you’re already working at the Trust or are a new joiner, we’re very grateful to have you on board.
At Bank Partners, our aim is to make sure that it’s easy for you to work flexible shifts in a supportive, professional environment. We’ve included below some key information that you might find useful as you start your journey with us.
Booking and working shifts
Booking shifts
Your consultant will have already advised you if you have access to view and self-book shifts via the Trust’s chosen booking platform. Please contact our team if you are unsure.rnrnAlternatively, please contact the bookings team at u003ca href=u0022tel:03331881917u0022u003e0333 188 1917u003c/au003e or u003ca href=u0022mailto:nursing.bhr@bankpartners.co.uku0022u003enursing.bhr@bankpartners.co.uku003c/au003e.
Induction
You are required to attend the Trust’s Corporate Welcome Induction, details of this induction will be provided to you separately.rnrnIn addition, and in line with external requirements set by the NHS Litigation Authority (NHSLA) Risk Management Standards (RMS) and the Care Quality Commission (CQC), all new employees must attend this compulsory programme. The induction offers an important opportunity to learn about the organisation, as well as essential policies and procedures. Booking confirmation for this induction will be provided to you separately.rnrnPlease note that failure to complete both inductions will result in your removal from the BHRUT Staff Bank register.
Cancelling a shift
We understand that circumstances can change, and you may occasionally need to cancel a scheduled work shift. To ensure a smooth and efficient process, please follow the procedures below:rnrnu003cstrongu003eMore than three days’ notice:u003c/strongu003ernu003cstrongu003e1.u003c/strongu003e If you need to cancel your shift with more than three days’ notice, please complete our online cancellation form. This form collects all the necessary information so we can process your cancellation promptly and accurately.rnu003cstrongu003e2.u003c/strongu003e To access the online cancellation form, please click here and fill in all required fields with the relevant details. Please double-check your information before submitting the form.rnrnu003cstrongu003eLess than three days’ notice:u003c/strongu003ernu003cstrongu003e1. u003c/strongu003eIf you need to cancel your shift within three days of the scheduled date, please contact our Bookings Team directly. You can reach them by callingu003cspan class=u0022TextRun SCXW190226037 BCX0u0022 lang=u0022EN-USu0022 xml:lang=u0022EN-USu0022 data-contrast=u0022noneu0022u003eu003cspan class=u0022NormalTextRun SCXW190226037 BCX0u0022u003e u003c/spanu003eu003c/spanu003eu003ca class=u0022Hyperlink SCXW190226037 BCX0u0022 href=u0022tel:03331881917u0022 target=u0022_blanku0022 rel=u0022noreferrer noopeneru0022u003eu003cspan class=u0022TextRun Underlined SCXW190226037 BCX0u0022 lang=u0022EN-USu0022 xml:lang=u0022EN-USu0022 data-contrast=u0022noneu0022u003eu003cspan class=u0022NormalTextRun SCXW190226037 BCX0u0022 data-ccp-charstyle=u0022Hyperlinku0022u003e0333 188 1917u003c/spanu003eu003c/spanu003eu003c/au003eu003cspan class=u0022TextRun SCXW190226037 BCX0u0022 lang=u0022EN-USu0022 xml:lang=u0022EN-USu0022 data-contrast=u0022noneu0022u003eu003cspan class=u0022NormalTextRun SCXW190226037 BCX0u0022u003e u003c/spanu003eu003c/spanu003eduring working hours. The Bookings Team will assist you with processing the last‑minute cancellation and ensuring a smooth transition.rnu003cstrongu003e2. u003c/strongu003eIt is important to notify the Bookings Team as soon as possible so they can make the necessary adjustments to the schedule and attempt to find a suitable replacement. We appreciate your understanding and cooperation in following this guideline.
Working a shift
As with all NHS Staff Banks, you may be asked by the Trust to work in a different setting on occasions to the one which you have booked. This will always be with patient safety in mind, and we appreciate your flexibility and understanding.
Systems and access details
Your details will pull through to Health Roster at which point you will be able to login and view shifts.
Please note it can take some time for your details to pull through onto the Health Roster system for you to be able to view and book shifts. We endeavour to turn this around as soon as possible but ask for your patience as we have.
The Hub
All of our important news and updates can be found now on ‘The Hub’. You can access this by emailing bhrut.thehub@nhs.net with your name and email address, any you will be given access to the Trust Network Portal.
Bank Partners portal
Bank life, simplified.
With our portal, you can:
- View, book or amend shifts
- Receive important updates straight to your phone
- Get help and support from our team in just a few clicks
- Manage work at multiple staff banks, in one place
Good to know
Pension
Please click here for more information on NEST.rnrnSecondary option, if applicable please u003ca href=u0022https://www.nhsbsa.nhs.uk/nhs-pensionsu0022u003eclick hereu003c/au003e for more information on NHS Pension
ID cards
To receive your ID card, please complete the u003ca href=u0022https://i.emlfiles4.com/cmpdoc/4/8/9/8/4/3/files/14848_00-id-badge-form-approved-steve-jones.pdfu0022u003eID badge application formu003c/au003e and email it, along with a digital photo of yourself, to u003ca href=u0022mailto:DOffice.Queens.HC.UK@sodexo.comu0022u003eDOffice.Queens.HC.UK@sodexo.comu003c/au003e. Once your ID badge is ready, you will be contacted to arrange collection.
Uniforms
To obtain your uniform please complete the forms below and take along to u003cstrongu003eUniform Office, Door Number L03023, Basement, Queen’s Hospitalu003c/strongu003e:rnu003culu003ern tu003cliu003eu003ca href=u0022https://i.emlfiles4.com/cmpdoc/4/8/9/8/4/3/files/8254_female-uniform-request-formu002du002dsigned.pdfu0022u003eUniform requisition form for female nursing and midwiferyu003c/au003eu003c/liu003ern tu003cliu003eu003ca href=u0022https://i.emlfiles4.com/cmpdoc/4/8/9/8/4/3/files/8253_male-uniform-request-formu002du002dsigned.pdfu0022u003eUniform requisition form for male nursing and midwifery.u003c/au003eu003c/liu003ernu003c/ulu003e
Charge information
Please note that future DBS applications, additional uniform requests, and copies of training certificates are subject to a charge. For any support or information about these charges, please do not hesitate to contact us.
Payroll and timesheet submission
Once you have completed a shift, the Ward Manager or agreed Timesheet Authoriser will need to finalise your shift on Health Roster. This finalisation needs to be completed by the department by no u003cstrongu003elater than 10am on a Mondayu003c/strongu003e for a payment to be processed for Friday.rnrnu003cstrongu003ePlease note:u003c/strongu003e This applies to shifts worked in the previous week. You will never be paid in the same week for a shift worked during that week.rnrnPlease be aware that payroll is operated by the Trust directly, alternative deadlines may apply during Bank Holidays. Payslips can be accessed on the ESR portal. u003ca href=u0022https://i.emlfiles4.com/cmpdoc/4/8/9/8/4/3/files/14847_esr-portalu002du002d-how-to-obtain-your-username.pdfu0022u003eLearn how to access ESR. u003c/au003e
Training leaflets
Please see below a variety of training leaflets for you to read through and refer back to if needed:rnu003culu003ern tu003cliu003eu003ca href=u0022https://i.emlfiles4.com/cmpdoc/4/8/9/8/4/3/files/867_adult-safeguardingu002du002d-raising-awareness-june-2022.pdfu0022u003eAdult Safeguarding – Raising Awarenessu003c/au003eu003c/liu003ern tu003cliu003eu003ca href=u0022https://i.emlfiles4.com/cmpdoc/4/8/9/8/4/3/files/869_autism-leaflet-june-2022.pdfu0022u003eAutism Leafletu003c/au003eu003c/liu003ern tu003cliu003eu003ca href=u0022https://i.emlfiles4.com/cmpdoc/4/8/9/8/4/3/files/875_delirium-leaflet-june-2022.pdfu0022u003eDelirium Leafletu003c/au003eu003c/liu003ern tu003cliu003eu003ca href=u0022https://i.emlfiles4.com/cmpdoc/4/8/9/8/4/3/files/876_dementia-leaflet-june-2022.pdfu0022u003eDementia Leaflet u003c/au003eu003c/liu003ern tu003cliu003eu003ca href=u0022https://i.emlfiles4.com/cmpdoc/4/8/9/8/4/3/files/877_diabetes-induction-leaflet.pdfu0022u003eDiabetes Induction u003c/au003eu003c/liu003ern tu003cliu003eu003ca href=u0022https://i.emlfiles4.com/cmpdoc/4/8/9/8/4/3/files/871_easy-readu002du002dmental-capacity-act-and-best-interest-decisions-leaflet-june-2022.pdfu0022u003eEasy Read Mental capacity Act u0026amp; Best Interest Decisions u003c/au003eu003c/liu003ern tu003cliu003eu003ca href=u0022https://i.emlfiles4.com/cmpdoc/4/8/9/8/4/3/files/878_learning-disability-leaflet-june-2022.pdfu0022u003eLearning Disability u003c/au003eu003c/liu003ern tu003cliu003eu003ca href=u0022https://i.emlfiles4.com/cmpdoc/4/8/9/8/4/3/files/872_mental-capacity-act-and-best-interest-decisions-leaflet-june-2022.pdfu0022u003eMental Capacity Act u0026amp; Best Interest Decisions u003c/au003eu003c/liu003ern tu003cliu003eu003ca href=u0022https://i.emlfiles4.com/cmpdoc/4/8/9/8/4/3/files/879_mental-health-act-leaflet-june-2022.pdfu0022u003eMental Health Act Leaflet u003c/au003eu003c/liu003ern tu003cliu003eu003ca href=u0022https://i.emlfiles4.com/cmpdoc/4/8/9/8/4/3/files/873_mental-health-awareness-leaflet-june-2022.pdfu0022u003eMental Health Awareness u003c/au003eu003c/liu003ern tu003cliu003eu003ca href=u0022https://i.emlfiles4.com/cmpdoc/4/8/9/8/4/3/files/880_prevent-leaflet-june-2022.pdfu0022u003ePrevent u003c/au003eu003c/liu003ern tu003cliu003eu003ca href=u0022https://i.emlfiles4.com/cmpdoc/4/8/9/8/4/3/files/874_safeguarding-children-leaflet-june-2022.pdfu0022u003eSafeguarding Children u003c/au003eu003c/liu003ernu003c/ulu003e
Contact us
You should now have everything you need to start working shifts with the BHRUT Health Staff Bank. If you have any questions, please don’t hesitate to contact us on 0333 188 1917 or nursing.bhr@bankpartners.co.uk.
Our staff bank office hours are 8:30am-5:30pm, Monday to Friday. For any bookings, queries, recruitment, compliance, or customer support please call 0333 188 1917.