All bank work for Consultants is recorded on the Trust rostering system – Allocate Loop. You will receive a separate email with your log ins.

There is a desktop version that you can access here or you can download the Allocate Loop app in your app store on your phone.

Read our Barts Loop guide on how to register on the Loop app.

All shifts must be booked in advance, you must have a valid BRN (booking reference number) in order to be paid for the shifts you have worked.

If you have difficulties with booking shifts please contact the bookings team on joinbartsbank@bankpartners.co.uk or 0333 577 3390.

All non-consultant doctors must use the Patchwork Health app to book shifts and submit timesheets.

Need the Patchwork app? Follow these steps:

1. Download the Patchwork Health app
2. Register and select: Barts Health NHS Trust and External worker
3. Wait for your activation email once Bank Partners validates your account
4. Browse, book shifts, and submit timesheets all in one place

Waiting on your Patchwork account activation?
If you applied to join the bank via the Patchwork Health App and haven’t received your account activation email after one week, please contact us on joinbartsbank@bankpartners.co.uk or 0333 577 3390.

As with all NHS Staff Banks, you may be asked by the Trust to work in a different setting on occasions to the one which you have booked. This will always be with patient safety in mind, and we appreciate your flexibility and understanding.

We understand that circumstances can change, and you may occasionally need to cancel a scheduled work shift. To ensure a smooth and efficient process, please follow the procedures below:

More than three days’ notice:
If you need to cancel your shift with more than three days’ notice, please complete our online cancellation form. This form collects all the necessary information so we can process your cancellation promptly and accurately.

Less than three days’ notice:
If you need to cancel your shift within three days of the scheduled date, please contact our Bookings Team directly. You can reach them by calling 0333 577 3390 between the hours of 6am – 10pm. The Bookings Team will assist you with processing the last‑minute cancellation and ensuring a smooth transition.

It is important to notify the Bookings Team as soon as possible so they can make the necessary adjustments to the schedule and attempt to find a suitable replacement. We appreciate your understanding and cooperation in following this guideline.