Band 2 – Patient Dining Assistant/Ward Host – North Middlesex

London, UK
Ancillary
Temporary
North Middlesex University Hospital
Posted 2 days ago
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North Middlesex University Hospital NHS Trust (widely known as North Mid) are searching for a passionate Patient Dining Assistant/Ward Host to join their highly skilled team.

North Mid is a major, busy district general teaching hospital located in Edmonton, London (N18 1QX). Serving more than 350,000 residents across the boroughs of Enfield and Haringey, as well as surrounding communities in Barnet and South Hertfordshire, it is a vital pillar of healthcare in North London.

The Role:

To help prepare, pack and deliver meals and catering supplies as required to wards and other service areas. To manage the 3 main meals services, 5 daily beverage rounds including 2 snack services as delivered by the Ward Host/ess. To assist with general duties in Patient Services Department packing areas, cold rooms, dishwashing area, Staff Restaurant, Hospitality and associated areas. To be responsible for all HACCP documentation, , Ward Stock Ordering, Stock Control. Ensure that all monthly documentation is completed on time and accurately and given to the Catering, Retail & Hospitality Manager.

Main Duties and Responsibilities:

  • General cleaning duties in accordance with cleaning schedules.
  • Food Services in Patient Services area, delivering to wards, to include delivering of the Patient Dining Meal Services to include beverages, snacks and water rounds.
  • To assist where necessary/appropriate with basic food preparation, including vegetables, fruit, salads, sandwiches etc.
  • Prepare, pick, and pack all items for breakfast, lunch, dinner, snacks, and hydration rounds.
  • Support accurate patient menu ordering and ensure all related documentation is completed and filed.
  • Restock ward kitchens following rotation procedures; report shortages or damaged stock to supervisors.
  • To prepare the meal services areas with the necessary service equipment, cutlery, condiments, food etc. as directed by the Supervisor.
  • To ensure that all food is served is to a high standard and always bearing in expiry dates, allergens, portion control, content, temperature, appearance and complying with all relevant food safety standards.
  • Record all food wastage in line with the Trust policy
  • To assist with the safe and effective cleaning of meal service areas and equipment after service.
  • Clean meal service areas, pack stations, trolleys, dishwashers, cold rooms, and ward kitchens according to schedules.
  • Safely operate and clean dishwashing machines and catering equipment.
  • Responsible for the safe management of the ward kitchen to include all HACCP documentation to be completed. To use the correct operation of cleaning equipment and dishwashing machines.
  • To observe the Food Hygiene & Safety Regulations at all times.
  • To maintain high standards of personal hygiene and a clean and tidy appearance, in accordance with the Hygiene Policy and current legislation.
  • The preparation of minor records as instructed by the Supervisor.
  • To attend training sessions as required and complete any online MAsT training. To achieve Level 2 food hygiene certification within 3 month of starting the role.
  • To report any mechanical or safety defects and the need for repairs to a Supervisor/Manager.
  • Immediately report mechanical defects, equipment damage, accidents, incidents, or pest sightings.
  • Work across all catering sections (patient services, cold rooms, packing, and hospitality) as required.
  • Provide respectful and courteous service as a public-facing staff member
  • To report any accidents/incidents immediately as per the Accident/Incident Procedure.
  • To report any sightings of pests to the catering management immediately.
  • The post holder will be required to work in any section of the Catering Department and carry out cleaning and associated duties appropriate to that section.
  • To liaise with nursing, dieticians and other ward staff in regard to dietary and service requirements.
  • To ensure patient menu ordering is completed according to ward specifications as requested and all documents are completed and filed.
  • To always comply with Trust Hydration and nutrition policies and standards.
  • To maintain confidentiality of Trust, Company, patient and staff information always.
  • Under the Health & Safety at Work Act (1974) every employee has a responsibility for the safety of themselves and others who may affected by his acts or omissions while on the Royal Free Property Services Ltd. or any Trust premises. Take responsibility for reviewing safe systems at work prior to commencing any work activity.
  • To undertake any other duties commensurate with the grade that may be required by the Supervisors or Management for the efficient running of the Catering Department.
  • The post holder will always perform their duties with due adherence to the Equal Opportunities Policy.
  • Comply with Health & Safety at Work, Equality & Diversity, and Sustainability (NHS Net Zero) policies. Attend all mandatory training and complete MaST e-learning.

Requirements:

  • Demonstrable literacy skills.
  • Flexible and adaptable to the changing needs of the service.
  • Ability to work within a multidisciplinary team.
  • Time management and organisational skills.
  • Sympathetic attitude to patients and relatives, who may be extremely distressed or anxious.
  • Excellent interpersonal skills with the ability to relate to people at all levels senior staff is necessary.
  • Able to stand long periods of time, bend to clean high and low and use cleaning chemicals.

We are so grateful for the hard-work and commitment of our Staff Bank, so as a thank you we offer the following benefits:

  • Access to free Bank Partners Core Skills training.
  • Ability to self-book shifts with a weekly pay system.
  • Opportunity to book and monitor shifts using online timesheet.
  • Priority of shifts over all agency workers.
  • We operate with an open-door policy.
  • Competitive pay.

Apply now for this superb opportunity by attaching your CV, and a member of our recruitment team will be in contact with you shortly.

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What specialism are you applying for?

Admin & Clerical
Allied Health Professionals
Ancillary
Nursing & Midwifery
HCA

Are you currently substantive and wish to work extra bank shifts?

If you hold a permanent or fixed-term contract with the trust and have not resigned in post, you will be eligible to join via another route.
Yes
No

You are eligible to join via another route

If you are currently substantive and wish to work extra bank shifts, please continue your application through the substantive candidate form.

Continue your application

Have you recently left your substantive position at the trust (within the last 6 weeks)?

If you have recently left your substantive position you will be eligible to join via another route.
Yes
No

You are eligible to join via another route

If you have left your substantive position, please continue your application through the substantive candidate form.

Continue your application

Do you currently work or have you worked for any agencies at the Trust you are applying to within the last 12 weeks?

Should you currently hold an agency assignment with our Trust you will be eligible to join via another route.
Yes
No

You are eligible to join via another route

If you currently hold an agency assignment with our Trust, please continue your application through the agency consent form.

Continue your application

Are you eligible to work in the UK?

By law, we can only work with those who are authorised to work in the UK.
Yes
No

We’re unable to proceed with your application

Sadly, we are only able to recruit bank workers who are authorised to work in the UK.

If you would be interested in work opportunities outside of the UK, please contact our sister company, Espirita.

Visit Espirita

Will we be able to obtain references from your line manager at your current/previous employer(s) to cover the past 3 years?

We must obtain a minimum of 2 references covering 3 years relevant to the specialty/discipline in which you are applying to work to satisfy your pre-employment checks.
Yes
No

We’re unable to proceed with your application

Sadly, we are only able to recruit bank workers who are able to provide referencing.

Will you be able to provide or be willing to obtain relevant immunisation history?

We must obtain an occupational health check to support your bank registration, should you be unable to obtain your immunisation history we will not be able to support your registration.
Yes
No

We’re unable to proceed with your application

Sadly, we are only able to recruit bank workers who are able to provide immunisation records. Please consult with your GP for more information on how to obtain these.

As part of the application process you will be expected to complete or provide online and practical core training module and a DBS. Are you happy to proceed?

We must obtain a DBS for patient facing roles and core skills training must be completed to support your bank registration.
Yes
No

We’re unable to proceed with your application

Sadly, we are only able to recruit bank workers who can complete / provide Training & DBS Certification.

Are you currently substantive and wish to work extra bank shifts?

If you hold a permanent or fixed-term contract with the trust and have not resigned in post, you will be eligible to join via another route.
Yes
No

You are eligible to join via another route

If you are currently substantive and wish to work extra bank shifts, please continue your application through the substantive candidate form.

Continue your application

Have you recently left your substantive position at the trust (within the last 6 weeks)?

If you have recently left your substantive position you will be eligible to join via another route.
Yes
No

You are eligible to join via another route

If you have left your substantive position, please continue your application through the substantive candidate form.

Continue your application

Do you currently work or have you worked for any agencies at the Trust you are applying to within the last 12 weeks?

Should you currently hold an agency assignment with our Trust you will be eligible to join via another route.
Yes
No

You are eligible to join via another route

If you currently hold an agency assignment with our Trust, please continue your application through the agency consent form.

Continue your application

Are you eligible to work in the UK?

By law, we can only work with those who are authorised to work in the UK.
Yes
No

We’re unable to proceed with your application

Sadly, we are only able to recruit bank workers who are authorised to work in the UK.

If you would be interested in work opportunities outside of the UK, please contact our sister company, Espirita.

Visit Espirita

Will we be able to obtain references from your line manager at your current/previous employer(s) to cover the past 3 years?

We must obtain a minimum of 2 references covering 3 years relevant to the specialty/discipline in which you are applying to work to satisfy your pre-employment checks.
Yes
No

We’re unable to proceed with your application

Sadly, we are only able to recruit bank workers who are able to provide referencing.

Will you be able to provide or be willing to obtain relevant immunisation history?

We must obtain an occupational health check to support your bank registration, should you be unable to obtain your immunisation history we will not be able to support your registration.
Yes
No

We’re unable to proceed with your application

Sadly, we are only able to recruit bank workers who are able to provide immunisation records. Please consult with your GP for more information on how to obtain these.

As part of the application process you will be expected to complete or provide online and practical core training module and a DBS. Are you happy to proceed?

We must obtain a DBS for patient facing roles and core skills training must be completed to support your bank registration.
Yes
No

We’re unable to proceed with your application

Sadly, we are only able to recruit bank workers who can complete / provide Training & DBS Certification.

Are you currently substantive and wish to work extra bank shifts?

If you hold a permanent or fixed-term contract with the trust and have not resigned in post, you will be eligible to join via another route.
Yes
No

You are eligible to join via another route

If you are currently substantive and wish to work extra bank shifts, please continue your application through the substantive candidate form.

Continue your application

Have you recently left your substantive position at the trust (within the last 6 weeks)?

If you have recently left your substantive position you will be eligible to join via another route.
Yes
No

You are eligible to join via another route

If you have left your substantive position, please continue your application through the substantive candidate form.

Continue your application

Do you currently work or have you worked for any agencies at the Trust you are applying to within the last 12 weeks?

Should you currently hold an agency assignment with our Trust you will be eligible to join via another route.
Yes
No

You are eligible to join via another route

If you currently hold an agency assignment with our Trust, please continue your application through the agency consent form.

Continue your application

Are you eligible to work in the UK?

By law, we can only work with those who are authorised to work in the UK.
Yes
No

We’re unable to proceed with your application

Sadly, we are only able to recruit bank workers who are authorised to work in the UK.

If you would be interested in work opportunities outside of the UK, please contact our sister company, Espirita.

Visit Espirita

Will we be able to obtain references from your line manager at your current/previous employer(s) to cover the past 3 years?

We must obtain a minimum of 2 references covering 3 years relevant to the specialty/discipline in which you are applying to work to satisfy your pre-employment checks.
Yes
No

We’re unable to proceed with your application

Sadly, we are only able to recruit bank workers who are able to provide referencing.

Will you be able to provide or be willing to obtain relevant immunisation history?

We must obtain an occupational health check to support your bank registration, should you be unable to obtain your immunisation history we will not be able to support your registration.
Yes
No

We’re unable to proceed with your application

Sadly, we are only able to recruit bank workers who are able to provide immunisation records. Please consult with your GP for more information on how to obtain these.

As part of the application process you will be expected to complete or provide online and practical core training module and a DBS. Are you happy to proceed?

We must obtain a DBS for patient facing roles and core skills training must be completed to support your bank registration.
Yes
No

We’re unable to proceed with your application

Sadly, we are only able to recruit bank workers who can complete / provide Training & DBS Certification.

Are you currently substantive and wish to work extra bank shifts?

If you hold a permanent or fixed-term contract with the trust and have not resigned in post, you will be eligible to join via another route.
Yes
No

You are eligible to join via another route

If you are currently substantive and wish to work extra bank shifts, please continue your application through the substantive candidate form.

Continue your application

Have you recently left your substantive position at the trust (within the last 6 weeks)?

If you have recently left your substantive position you will be eligible to join via another route.
Yes
No

You are eligible to join via another route

If you have left your substantive position, please continue your application through the substantive candidate form.

Continue your application

Do you currently work or have you worked for any agencies at the Trust you are applying to within the last 12 weeks?

Should you currently hold an agency assignment with our Trust you will be eligible to join via another route.
Yes
No

You are eligible to join via another route

If you currently hold an agency assignment with our Trust, please continue your application through the agency consent form.

Continue your application

Are you eligible to work in the UK?

By law, we can only work with those who are authorised to work in the UK.
Yes
No

We’re unable to proceed with your application

Sadly, we are only able to recruit bank workers who are authorised to work in the UK.

If you would be interested in work opportunities outside of the UK, please contact our sister company, Espirita.

Visit Espirita

Are you registered with the NMC/HCPC?

All qualified nurses & midwifes must hold a current valid NMC / HCPC in line with their role.
Yes
No

We’re unable to proceed with your application

Sadly, we are only able to recruit bank workers who hold current & valid certification.

Have you successfully passed your Nursing Preceptorship and hold 6 months post preceptorship experience?

All qualified nurses & midwifes must have completed their preceptorship and hold 6 months post preceptorship experience prior to joining the bank.
Yes
No

We’re unable to proceed with your application

Sadly, we are only able to recruit bank workers who hold post preceptorship experience.

Do you hold 6 months NHS experience within the last 3 years in your band and specialty?

All qualified nurses & midwifes must hold 6 months NHS experience in the same role and band they are applying for.
Yes
No

We’re unable to proceed with your application

Sadly, we are only able to recruit bank workers who have current NHS experience.

Will we be able to obtain references from your line manager at your current/previous employer(s) to cover the past 3 years?

We must obtain a minimum of 2 references covering 3 years relevant to the specialty/discipline in which you are applying to work to satisfy your pre-employment checks.
Yes
No

We’re unable to proceed with your application

Sadly, we are only able to recruit bank workers who are able to provide referencing.

Will you be able to provide or be willing to obtain relevant immunisation history?

We must obtain an occupational health check to support your bank registration, should you be unable to obtain your immunisation history we will not be able to support your registration.
Yes
No

We’re unable to proceed with your application

Sadly, we are only able to recruit bank workers who are able to provide immunisation records. Please consult with your GP for more information on how to obtain these.

As part of the application process you will be expected to complete or provide online and practical core training module and a DBS. Are you happy to proceed?

We must obtain a DBS for patient facing roles and core skills training must be completed to support your bank registration.
Yes
No

We’re unable to proceed with your application

Sadly, we are only able to recruit bank workers who can complete / provide Training & DBS Certification.

Are you currently substantive and wish to work extra bank shifts?

If you hold a permanent or fixed-term contract with the trust and have not resigned in post, you will be eligible to join via another route.
Yes
No

You are eligible to join via another route

If you are currently substantive and wish to work extra bank shifts, please continue your application through the substantive candidate form.

Continue your application

Have you recently left your substantive position at the trust (within the last 6 weeks)?

If you have recently left your substantive position you will be eligible to join via another route.
Yes
No

You are eligible to join via another route

If you have left your substantive position, please continue your application through the substantive candidate form.

Continue your application

Do you currently work or have you worked for any agencies at the Trust you are applying to within the last 12 weeks?

Should you currently hold an agency assignment with our Trust you will be eligible to join via another route.
Yes
No

You are eligible to join via another route

If you currently hold an agency assignment with our Trust, please continue your application through the agency consent form.

Continue your application

Are you eligible to work in the UK?

By law, we can only work with those who are authorised to work in the UK.
Yes
No

We’re unable to proceed with your application

Sadly, we are only able to recruit bank workers who are authorised to work in the UK.

If you would be interested in work opportunities outside of the UK, please contact our sister company, Espirita.

Visit Espirita

Do you hold 6 months NHS acute ward-based experience within the last 3 years in your band and specialty?

All unqualified nursing staff must hold 6 months NHS experience to be eligible to join the bank.
Yes
No

We’re unable to proceed with your application

Sadly, we are only able to recruit bank workers who do not hold current NHS experience. If you are a student nurse who has completed at least a 16-week placement with the trust you are applying for please obtain a referral from your placement tutor or ward supervisor.

Will we be able to obtain references from your line manager at your current/previous employer(s) to cover the past 3 years?

We must obtain a minimum of 2 references covering 3 years relevant to the specialty/discipline in which you are applying to work to satisfy your pre-employment checks.
Yes
No

We’re unable to proceed with your application

Sadly, we are only able to recruit bank workers who are able to provide referencing.

Will you be able to provide or be willing to obtain relevant immunisation history?

We must obtain an occupational health check to support your bank registration, should you be unable to obtain your immunisation history we will not be able to support your registration.
Yes
No

We’re unable to proceed with your application

Sadly, we are only able to recruit bank workers who are able to provide immunisation records. Please consult with your GP for more information on how to obtain these.

As part of the application process you will be expected to complete or provide online and practical core training module and a DBS. Are you happy to proceed?

We must obtain a DBS for patient facing roles and core skills training must be completed to support your bank registration.
Yes
No

We’re unable to proceed with your application

Sadly, we are only able to recruit bank workers who can complete / provide Training & DBS Certification.

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