Whittington NHS Trust, with their outstanding reputation in safe, personal, coordinated care for their local community, are seeking an enthusiastic Vaccination Admin Support to join their committed team in a flexible and rewarding role.
Known for being one of the safest hospitals in England, Whittington Health provides expert care for more than 500,000 local people and is valued by its local community. Alongside the main Whittington Hospital, they have 30 community locations in the north London boroughs of Islington and Haringey. A fantastic team of more than 4,400 specialist staff also support the boroughs of Barnet, Enfield and Camden, maintaining a professional and highly personable approach to all their patients.
The Role:
Whittington Health is seeking highly organised and detail-oriented administrative staff to support the delivery of the seasonal COVID-19 and influenza vaccination programme across our local boroughs. This role is integral to the effective operation of the vaccination service, requiring candidates to manage high-volume patient bookings, maintain accurate and up-to-date clinical records, and support data reporting processes in line with NHS standards.
Working as part of a multidisciplinary vaccination team, the postholder will be responsible for ensuring the accuracy and integrity of patient information systems and providing responsive administrative support. The role demands strong IT proficiency, excellent communication skills when engaging with vulnerable patient groups, and the ability to work efficiently under pressure while maintaining a high level of accuracy and professionalism.
Key Responsibilities:
- Contact and schedule housebound patients for vaccination appointments via telephone
- Maintain and update daily booking spreadsheets and appointment records
- Accurately manage and update patient databases
- Scan and electronically file vaccination documentation
- Provide comprehensive administrative support to the wider vaccination team
- Provide administrative support during community vaccination visits, including accompanying vaccination nurses to care homes to assist with patient records, documentation, and the smooth delivery of vaccination sessions
Requirements:
- Strong IT and data entry skills, including experience with NHS systems (e.g. Spine Portal, RAVS)
- Excellent communication and interpersonal skills, particularly when supporting vulnerable or anxious patients
- High level of accuracy and attention to detail
- Proactive, reliable, and able to work independently as well as part of a team
- Willingness to travel to care homes across local boroughs as part of the vaccination team, providing on-site administrative support to facilitate the delivery of vaccination services
Bank Staff are invaluable to us and in return for their dedication and commitment, we offer the following benefits:
- Priority of shifts over an agency worker, accommodating your availability
- A dedicated recruitment team to ensure you can work as quickly as possible
- A dedicated compliance team that ensures you remain compliant to work
- Free annual Core Skills training
- A bookings team to ensure you work when and wherever you want to
Apply now for this fantastic opportunity by uploading your CV, and a member of our recruitment team will be with you shortly.
Bank Partners is an employment agency/employment business (as defined by the Conduct of Employment Agencies and Employment Businesses Regulations 2003) and is acting on behalf of its client in relation to this vacancy.