Are you detail-oriented, organised, and passionate about supporting patient rights and data protection? Join our Information Governance team at Portsmouth Hospitals University Trust as a Subject Access Request Clerical Officer, where you’ll play a vital role in ensuring the Trust meets its legal and regulatory obligations under GDPR and the Data Protection Act.
About the Role
As part of our Single Corporate Services team, you’ll support the processing of Subject Access Requests (SARs), helping patients and service users access their health records. You’ll work closely with the Information Governance Administrator and Officer, using multiple data sources and systems to compile, redact, and release records in line with Trust policy.
This is a site-based role, but you may occasionally be required to travel between Portsmouth Hospitals University Trust and Isle of Wight NHS Trust locations.
Key Responsibilities
- Process SARs and Access to Health Records requests in accordance with Trust policies.
- Retrieve, copy, and redact health records using various IT systems.
- Ensure all documentation is legally compliant, including consent and ID checks.
- Escalate concerns or queries appropriately.
- Support the wider Information Governance team in maintaining high standards across the Trust.
What We’re Looking For
Essential:
- GCSEs in English and Maths.
- Good verbal, written, and telephone communication skills.
- Basic IT skills (e.g., Microsoft Word, Outlook).
- At least 6 months paid admin experience in the UK in the last 3 years.
- Awareness of SARs, GDPR, and NHS IT systems
Desirable:
- NVQ Level 2 or equivalent experience.
Why Join Us?
At Portsmouth Hospitals University Trust, we’re committed to being a well-led organisation that values integrity, transparency, and continuous improvement. You’ll be part of a supportive team that plays a key role in upholding patient rights and data protection standards.
We offer:
- Access to free core skills training via a dedicated platform.
- Opportunities to contribute to service improvement.
- A culture that values dignity, inclusion, and innovation.
- Pick of shifts over agency staff.
If this role sounds right for you, submit an application via our website and attach a copy of your CV.
Bank Partners is an employment agency/employment business (as defined by the Conduct of Employment Agencies and Employment Businesses Regulations 2003) and is acting on behalf of its client in relation to this vacancy.