ESR System Manager - London

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Moorfields NHS Trust the leading provider of eye health services in the UK and a world class centre of excellence for ophthalmic research and education is looking to appoint a Band 6 ESR System Expert/Manager on their staff bank to fulfil a role at one of their sites in central London.

Description of the role:

  • Act as operational lead on Administration Self Service implementation & maintenance
  • Set-up & maintenance of Alerts & Notifications (incl. close working with managers of other Trust systems that impact on or are impacted by ESR)
  • Manage system access, URPs and roles
  • Exploration/roll out of additional ESR functionality
  • Provide 2nd line system management of the ESR system (Service Requests, IT issues within remit, interfaces, workflow, complex ESR technical issues)
  • Cover for 1st line support when required (i.e. when 1st line support staff on leave)
  • Operational management of 1st line support staff

Essential person requirements:

  • Expert knowledge of the system admin/management aspects of ESR, in particular: Self-Service, User Access, Roles, Alerts & Notifications, Interfaces
  • In depth previous experience of using ESR in a Workforce Information & Systems environment
  • Able to work with minimal supervision, using initiative as appropriate
  • A hands-on operational approach, able to pick up pieces of work and take them forward
  • Experience of (and commitment to) providing a high quality system support service to end users
  • Sound understanding of and adherence to GDPR principles, and awareness of the impact of our work on others from a data protection & confidentiality perspective
  • Duration:  Up to 31st March 2019 in the first instance (it may be possible to extend to end of April, but I can’t confirm at this stage).  Note:  We’d also be willing to consider a shorter period if need be, e.g. if there was a suitable candidate available asap who only wanted to work for say 6-8 weeks

This role is currently being offered ongoing and following that there will be further opportunities within the Moorfields Staff Bank.

If you feel you meet the above criteria, please apply on line and we will be in touch

Bank Partners is an employment agency/employment business (as defined by the Conduct of Employment Agencies and Employment Businesses Regulations 2003) and is acting on behalf of its client in relation to this vacancy.

Bank Partners is an employment agency/employment business (as defined by the Conduct of Employment Agencies and Employment Businesses Regulations 2003) and is acting on behalf of its client in relation to this vacancy.

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